Support

We're here to help! Get in touch with our support team or find answers to common questions.

Email Support

Send us an email and we'll get back to you as soon as possible.

support@nutrigoa.com

Response Time

We typically respond within 24-48 hours during business days. For urgent issues, please mark your email as urgent.

Frequently Asked Questions

How does the AI food recognition work?

Our app uses advanced machine learning models to analyze photos of your meals. Simply take a photo of your food, and the AI will identify the items, estimate portions, and calculate nutritional information. The accuracy improves over time as the models learn from more data.

Is my data secure and private?

Yes! We take your privacy seriously. All data is encrypted in transit and at rest. We use secure cloud infrastructure and never sell your personal information. You can read more in our Privacy Policy.

Can I delete my account and data?

Absolutely. You can delete your account and all associated data at any time through the Settings section in the app. Once deleted, your data cannot be recovered.

How accurate is the nutritional information?

Our nutritional data comes from comprehensive food databases and is calculated based on standard portion sizes. However, nutritional values are estimates and may vary. For precise medical nutrition needs, please consult with a healthcare professional.

Does the app work offline?

The app requires an internet connection for AI food recognition and data synchronization. However, you can view previously logged meals while offline.

Can I customize my nutrition goals?

Yes! You can set custom daily calorie, protein, carbohydrate, and fat goals in the Settings section. The app will track your progress toward these goals throughout the day.

What if the AI misidentifies a food?

You can manually edit any food item, adjust portion sizes, or search for specific foods in our database. Your corrections help improve the AI over time.

Additional Resources

Still Need Help?

If you can't find what you're looking for, don't hesitate to reach out. Our support team is ready to assist you.

Contact Support